Find the appropriate prepaid package that suits you best.

Prepaid tariff models are adapted to your needs for communication. In accordance with your communication needs you can choose one of the following tariff models: Hello, Send hello, m:go turist, Hello Net, All inclusive, Hello in, Hello one and m:go plus NEW.

Izaberi neki od ponuđenih prepaid tarifnih modela Hello, Send hello, m:go plus, m:go turist, Hello Net, All inclusive

Hello

NET

  • 4GB
    By activating SIM card, users get 15 day Internet access at maximum speed.

One-time payment

5€ Sim card - EUR 5 (the amount of VAT - EUR 0.798)
Choose

Hello

ONE

  • 1€
    initial credit

One-time payment

1€ Sim card - EUR 1 (the amount of VAT - EUR 0.160)
Choose

Charging interval for phone calls within Montenegro is 60 seconds+60 seconds . Charging interval for phone calls towards networks in Serbia and the Republic of Srpska is 60 seconds+60 seconds. Charging interval for phone calls towards international zones is 60 seconds+60 seconds. Price of SMS is per message sent. Price of MMS is per MMS sent. The minimum amount of data transferred is 10KB. Information relating to Hello one package - Charging interval for phone calls within Montenegro is 1 second. Charging interval for phone calls towards networks in Serbia and the Republic of Srpska is 1 second. Charging interval for phone calls towards international zones is 1 second.


Prepaid card is valid 30 days for both incoming and outgoing telephone traffic from the moment the first call is made or the last top up. After this period of time, a user will be enabled to receive only incoming telephone traffic, in the next 2 months.

M:go

PLUS NEW

  • 1€
    initial credit

One-time payment

5€ Sim card - EUR 3 (the amount of VAT - EUR 0.80)
Choose

Charging interval for phone calls within Montenegro is 60 seconds+60 seconds . Charging interval for phone calls towards networks in Serbia and the Republic of Srpska is 60 seconds+60 seconds. Charging interval for phone calls towards international zones is 60 seconds+60 seconds. Price of SMS is per message sent. Price of MMS is per MMS sent. Information relating to m:go package - the minimum amount of data transferred is 10KB. Information relating to m:go plus NEW package - the minimum amount of data transferred is 100KB.


Prepaid card is valid 30 days for both incoming and outgoing telephone traffic from the moment the first call is made or the last top up. After this period of time, a user will be enabled to receive only incoming telephone traffic, in the next 2 months.

M:go

TURIST

  • 1€
    initial credit

One-time payment

5€ Sim card - EUR 5 (the amount of VAT - EUR 0.798)
Choose

Charging interval for phone calls within Montenegro is 60 seconds+60 seconds . Charging interval for phone calls towards networks in Serbia and the Republic of Srpska is 60 seconds+60 seconds. Charging interval for phone calls towards international zones is 60 seconds+60 seconds. Price of SMS is per message sent. Price of MMS is per MMS sent. The minimum amount of data transferred is 10KB.


Prepaid card is valid 30 days for both incoming and outgoing telephone traffic from the moment the first call is made or the last top up. After this period of time, a user will be enabled to receive only incoming telephone traffic, in the next 2 months.

Revolucija

060

  • 4€
    initial credit

One-time payment

4€ Sim card - EUR 4 (the amount of VAT - EUR 0.639)
Choose

Charging interval for phone calls within Montenegro is 60 seconds+60 seconds . Charging interval for phone calls towards networks in Serbia and the Republic of Srpska is 60 seconds+60 seconds. Charging interval for phone calls towards international zones is 60 seconds+60 seconds. Price of SMS is per message sent. Price of MMS is per MMS sent. The minimum amount of data transferred is 10KB.


Prepaid card is valid 30 days for both incoming and outgoing telephone traffic from the moment the first call is made or the last top up. After this period of time, a user will be enabled to receive only incoming telephone traffic, in the next 2 months.

Activation of SIM card

You can activate your Hello SIM card, which contains your phone number, by inserting it in the appropriate place in your mobile phone and by calling a phone number which is not free of charge. 

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Change of tariff packages

If you are our prepaid user and your requirements have changed since you became our customer, you have the opportunity to switch from prepaid to postpaid. You only need to come to the nearest retail checkpoint and choose the right postpaid package for you along with the possibility of buying a mobile phone at affordable price.

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Check prepaid balance and top up your prepaid credit

If you decide to use our prepaid services, you can check your remaining prepaid credit at any time and thus you can have complete control over your costs. You can also top up your prepaid credit. 

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Top up vouchers and electronic top up system

Top up vouchers are in denominations of 5, 10 and 20 Euros and can be purchased at any of our retail checkpoints or at our authorized dealers. You can top up your prepaid account via electronic top up in m:tel branches, at all retail checkpoints where the mPOS terminal is set, as well as at counters of the Post Office in Montenegro.

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Top up via ATMs and Web shop

Prepaid credit can be topped up at Montenegrin Commercial Bank ATMs, using your card. This service is commission free. It can also be topped up via our Web shop. 

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Validity period of your prepaid account

The card is valid 30 days for both incoming and outgoing telephone traffic from the moment the first call is made or the last top up. After this period of time, a user will be enabled to receive only incoming telephone traffic, in the next 2 months.

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Validity extension

You can extend the prepaid card validity period for only EUR 10. Card is valid for 12 months from the activation date. 

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Choose the best services for you!

"Dodaj" service

"Dodaj service" enables you to top-up a prepaid account from another prepaid or postpaid account within m:tel network. Top-up can be done via menu *105# or bysending text message„dodaj 068XXXXXX Y“ to the number 100, where XXXXXX represents prepaid number that is topped up and Y represents the amount of top up.

m:tel menu

Welcome to the world of incredible opportunities! Innovative service m:tel menu  enables all prepaid customers to review the current status of the account, to select an option from the m:me menu and much more...

m:roming tickets

Travel relaxedly to Serbia, with m:roaming tickets that provide you with unlimited outgoing calls, messages and mobile Internet, as well as unlimited incoming calls from all over the world!

“Aktiviraj prijatelja”

“Aktiviraj prijatelja” service gives you the possibility to select a desired number from m:tel network and activate unlimited mutual communication for the next 15 days for EUR 2.9.

HOW TO REACH US

Send us an email!

If you prefer to be informed via email, please contact us at the following email address:  korisnicki.servis@mtel.me

Call us

The Customer Service, with its team of highly-trained, kind and experienced people, will enable you to get any information, quickly and simply, 24 hours a day, 7 days a week!

You can get answers to all your questions regarding m:tel services by dialing our toll-free number 1600. 

Always available for you!

Visit our social media pages - our team is here to provide timely and accurate information.

Points of sale

Visit our points of sale throughout Montenegro. There you will find smiling faces ready to answer all your questions regarding the m:tel offer, which will be ideal for you or your company. We have 16 branches in 14 cities.